Return Window You can request a return within 30 days of delivery. Eligibility Items must be: Unused In original packaging With all accessories included Non-Returnable Items Final sale items Used or damaged items (customer-caused) Return Process Email: support@getluhxebag.com Provide order number + reason Wait for approval + return instructions Return Shipping Customer is responsible for return shipping costs International returns may be required depending on warehouse Refunds Processed within 5–10 business days after inspection Original payment method used Partial Refunds May apply if: Item is used/damaged Missing parts Exchanges We only replace defective or damaged items.